Politique de remboursement

Web Orders

For online purchases made at amarecandleco.com , please have your order number and your billing zip code at hand, and start the self-service return process here.

 

Store Orders

Do you need to return something you bought at our store? For faster service, bring the item(s) you wish to return and your original cash register receipt to the Amare Candle Co® store nearest you. Find a Store
 

 

We want you to love everything you purchase from us — candles, fragrances, homes accents, and anything else. If for any reason you don’t, even if you just change your mind, simply return your item to any of our Amare Candle Co store for a full refund or exchange. Or you can send it to us at the Web and Store Orders address below. Whatever makes you happy is always best!

To return an item to a store, you’ll need two things:

  • Your detailed order confirmation email or store receipt.
  • The credit or debit card used to make your purchase.

Please note that if your purchase was made using PayPal®, your refund will be issued to the original email account from which the purchase was made.

If you paid for your online purchase using a combination of a credit card and a gift card, you will be refunded for the gift card amount to an egift card which will be emailed to you. Any remaining balance will be refunded to the original credit card, not to exceed the amount charged on this payment method.

Can’t make it to a store? Return by mail one of three ways:

Web & Store Orders

Return by mail to:

Amare Candle Co.
Returns & Exchanges
48 1/2 Dr MLK JR BLVD
Newark, NJ 07104

Please include:

  • A note with your contact number, return address, and what you would like in exchange for the returned item(s).
  • For web orders, please include the return form from the bottom of your packing slip for faster processing.
  • We will contact you if we have any questions about your return.

Personalized Candles

If you wish to return a Personalized Candle, please send it to us at the below address and include the information listed above with your item.

Amare Candle Co
48 1/2 DR MLK JR BLVD
Newark, NJ 07104

Damaged Items

If you receive a web order with an item that is damaged, missing a component or in some way defective, please have your order number and billing zip code on hand, and start the self-service process to initiate a refund here.